Online Bill Pay - F.A.Q.
  • Can I still pay my bill in person at a Porter-Starke Services location?  Yes you can.  Online Bill Pay is just an additional option.  Cash, check, and credit card payments are accepted at all of our service locations.
  • Can I use a debit card? Yes, as long as the card can be used as a credit card.
  • Where can I find my account number? Your account number can be found in the upper right hand corner of your statement. Click here for an sample statement.
  • Why do I have to enter my account information each time I submit a payment? For security purposes our system does not store personal information including credit card and client account numbers. 
  • When will my payment post to my Porter-Starke Services account? Your payment will post to your account the next business day.
  • When will my payment post to my credit card account?   The transaction is processed immediately.
  • Is there a charge to pay my bill electronically using Online Bill Pay? No, this feature is free of charge, a value added convenience for you!
  • I have multiple accounts. Can I make a single payment to be applied to multiple accounts? No.  For privacy reasons we are only able to collect payment for one account.  
  • I can not afford to pay my account in full right now. Can I make a partial payment? Yes.  Please contact Client Financial Services at 219.476.4547 for more information.

 

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